1. What is PawPackz?

PawPackz is a dog treat subscription that delivers high-quality beef and chicken jerky straight to your door.

2. What treats come in each box?

Each PawPackz box includes premium beef jerky and chicken jerky made specifically for dogs.

3. Are the treats made with real meat?

Yes! Our jerky is made with real beef and chicken as the main ingredients.

4. Are PawPackz treats safe for all dogs?

Our treats are suitable for most dogs. If your dog has allergies or dietary restrictions, we recommend consulting your veterinarian before feeding.

5. How often will I receive a box?

You can choose your preferred delivery frequency (monthly, bi-monthly, etc.) during checkout.

6. Can I cancel or pause my subscription?

Yes! You can pause, modify, or cancel your subscription anytime through your account dashboard.

7. How long does shipping take?

Orders are typically processed within 1–3 business days and shipped shortly after.

8. Do you offer refunds?

If you’re not satisfied, contact us within a specified time frame and we’ll work to make it right.

9. How should I store the jerky?

Store treats in a cool, dry place and reseal the package after opening to maintain freshness.

10. How can I contact customer support?

You can reach us through the Contact page on PawPackz.com or by emailing our support team.

For further questions contact us at customerservice@pawpackz.com